Sheesh!
That was ugly! We apologize to all of you who had cart issues. We were closely watching the sales and honestly the 1,000 tickets could have sold out in the first 5 minutes. If we had 2,000 tickets we believe they'd have sold out as well.
WE ALREADY CONTACTED THE YANKEES ABOUT ACQUIRING MORE TICKETS. We'll keep you posted on that as we know.
When we released our Opening Day tickets in October this same issue arose and we were told by the cart host that the problem was since fixed. Our next sale (May 16th game) had no issues, but was also not in as high of a demand as this "Bronx Invasion".
We totally understand that some of you were on the site at exactly 7pm and still could not get through. We have absolutely no explanation why that would be and agree it is totally unacceptable. We are getting to the bottom of it now and if this is something that can't absolutely be corrected, we'll have to find a better system that can handle it.
Simple fact is we have two employees and the other 353 days a year (we have 12 outings) our site works completely fine for what we need. To get a Ticketmaster or StubHub style site would be great, but for the time being we aren't to that level. If that is the only solution though, we'll have to do it.
We really are doing the best we can to make you all happy. It's never our intention to anger anyone who is trying to support us and the team. This is supposed to be a fun brand and none of us want you to be upset.
Please have faith in us as we try to fix this and make it right. Hopefully we can grab more tickets and all of you who missed out can still join.
My sincere apologies.
-Darren
Also in The 7 Line Blog
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